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Before You Move In
Read our guide for moving in below
The guide provides information on the deposit, insurance and more. For more information, read our tenant FAQs.
Before You Move In
Read our guide for moving in below
The guide provides information on the deposit, insurance and more. For more information, read our tenant FAQs.

The tenancy agreement

Want to know more about tenant fees?

Read more about tenant fees

Most rentals are agreed as an assured shorthold tenancy for a fixed period, usually 6 or 12 months. The terms are set out in the tenancy agreement, which explains the rights and obligations of both you and then landlord. It is very important that you read and understand the agreement before signing it - if you are unsure, ask us or a solicitor or an experienced relative to explain anything you do not understand. The document is important because it ensures you have legal protection as tenant and also states the amount of rent payable and the parties' rights as regards the security deposit.

Your deposit is safe with us


Your security deposit will be held in a Government-backed Tenancy Deposit Protection Scheme; full details of where our deposit is held can be provided on request. What is more, as Chartered Surveyors, regulated by the Royal Institute of Chartered Surveyors (RICS) we ensure your money is securely held in a ring-fenced Client Account, separated from DB Roberts own funds. We are covered by third party Client Money Protection and also have £2 million of Professional Indemnity insurance. In addition, all DB Roberts staff are CRB checked.

Am I responsible for insurance?


You will need to arrange contents insurance to cover the value of possessions you are taking into the property. DB Roberts advise you to have specialist insurance which covers both your own belongings and those of the landlord against accidental damage caused by you. We can help you obtain competitive quotations for insurance specially designed for tenants.

Once you have moved in


Please check our 'Tenant FAQ's' page which will help you with the answers to questions often raised by our tenants.

Do I have to pay a tenancy deposit?


Landlords require a tenancy deposit to protect their property against any damage you might cause during your tenancy. Similarly, the deposit can be held against non-payment of rent.

During the period of your tenancy, you are responsible for looking after the property and ensuring it is not damaged. When you move in, we will provide you with a Schedule of Condition of the property - its purpose is to protect both you and the landlord by recording the state the property was in when you moved in. When you move out, we will again check the property against that original schedule and, provided the property is returned clean, tidy and undamaged as per the agreement, your deposit will be returned in full. However if it is not, the landlord may be entitled to retain all or part of it to cover any work required. If we are managing agents of the property, we will guide you through this aspect of the end of your tenancy.

What you need to pay


As well as signing the agreement, you must pay the initial rent and security deposit to us 3 days before you move in. A moving-in date will have been agreed with you (this is the date from which your tenancy starts to run), and you must have paid us the sums due before this date. You can do so by credit (3% surcharge) or debit card over the phone on 01743 284989, quoting the property address, our offices do not accept cash. Once you have received the keys, you can move in immediately, but don't forget that you will have to arrange to take responsibility of utility bills (electricity, water and gas etc).

Payment of rent and service during your tenancy


A standing order must be set up with your Bank or Building Society to pay your rent. Rent is to be paid every month on the date stated in the tenancy agreement. Unless stipulated in the tenancy agreement, you will also be responsible for the payment of all bills for water, gas, electricity, council tax, telephone, TV license and tenants contents insurance during your tenancy.

The tenancy agreement

Most rentals are agreed as an assured shorthold tenancy for a fixed period, usually 6 or 12 months. The terms are set out in the tenancy agreement, which explains the rights and obligations of both you and then landlord. It is very important that you read and understand the agreement before signing it - if you are unsure, ask us or a solicitor or an experienced relative to explain anything you do not understand. The document is important because it ensures you have legal protection as tenant and also states the amount of rent payable and the parties' rights as regards the security deposit.

Your deposit is safe with us


Your security deposit will be held in a Government-backed Tenancy Deposit Protection Scheme; full details of where our deposit is held can be provided on request. What is more, as Chartered Surveyors, regulated by the Royal Institute of Chartered Surveyors (RICS) we ensure your money is securely held in a ring-fenced Client Account, separated from DB Roberts own funds. We are covered by third party Client Money Protection and also have £2 million of Professional Indemnity insurance. In addition, all DB Roberts staff are CRB checked.

Am I responsible for insurance?


You will need to arrange contents insurance to cover the value of possessions you are taking into the property. DB Roberts advise you to have specialist insurance which covers both your own belongings and those of the landlord against accidental damage caused by you. We can help you obtain competitive quotations for insurance specially designed for tenants.

Once you have moved in


Please check our 'Tenant FAQ's' page which will help you with the answers to questions often raised by our tenants.

Do I have to pay a tenancy deposit?


Landlords require a tenancy deposit to protect their property against any damage you might cause during your tenancy. Similarly, the deposit can be held against non-payment of rent.

During the period of your tenancy, you are responsible for looking after the property and ensuring it is not damaged. When you move in, we will provide you with a Schedule of Condition of the property - its purpose is to protect both you and the landlord by recording the state the property was in when you moved in. When you move out, we will again check the property against that original schedule and, provided the property is returned clean, tidy and undamaged as per the agreement, your deposit will be returned in full. However if it is not, the landlord may be entitled to retain all or part of it to cover any work required. If we are managing agents of the property, we will guide you through this aspect of the end of your tenancy.

What you need to pay


As well as signing the agreement, you must pay the initial rent and security deposit to us 3 days before you move in. A moving-in date will have been agreed with you (this is the date from which your tenancy starts to run), and you must have paid us the sums due before this date. You can do so by credit (3% surcharge) or debit card over the phone on 01743 284989, quoting the property address, our offices do not accept cash. Once you have received the keys, you can move in immediately, but don't forget that you will have to arrange to take responsibility of utility bills (electricity, water and gas etc).

Payment of rent and service during your tenancy


A standing order must be set up with your Bank or Building Society to pay your rent. Rent is to be paid every month on the date stated in the tenancy agreement. Unless stipulated in the tenancy agreement, you will also be responsible for the payment of all bills for water, gas, electricity, council tax, telephone, TV license and tenants contents insurance during your tenancy.

Want to know more about tenant fees?

Read more about tenant fees

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