Coronavirus Update


Business as usual. We're here to get you moving.


In order to adhere to the Covid-19 Guidelines, we are operating a locked door policy for all of our branches and seeing people face to face by appointment only.


If you would like to make an appointment, please contact us on 01743 284990 or email marketing@dbroberts.co.uk


Telephone Lines - Open as normal


Mon - Fri 8am - 8pm

Saturday 9am - 4pm

Sunday 10am - 4pm


Staffing numbers are reduced so please bear with us.


Property Management - 01952 613166


Gas Emergency - DM Parton Plumbing and Heating - 07932 731475


Electrical Emergency - 07872 180835


Click here to read our Covid-19 Lockdown Guide.

Coronavirus Update Hide

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Managing the tenancy
We are experts in lettings
Feel free to contact your local branch if you have any questions, or read or landlord FAQs by following the link below.
Managing the tenancy
We are experts in lettings
Feel free to contact your local branch if you have any questions, or read or landlord FAQs by following the link below.

Safety Certificates

Find out more about our fully managed service

We can help you every step of the way!

Every residential property must by law have safety certificates for the gas and electricity systems, requiring inspections by suitably qualified technicians and renewal on a strict annual basis. There are also legal requirements regarding smoke alarms and fire resisting furnishings. Other requirements place no obligations on landlords as regards the safety of hot water systems. DB Roberts staff can help you ensure that certificates are renewed on time and your property is compliant.

Rent Collection


As managing agents, we collect the rent for each month and within 48 hours of receipt, deduct any costs such as repairs or our fees, before promptly forwarding the net balance direct to your bank account by electronic transfer, which usually only takes 3 days. We automatically email you a monthly statement supported by invoices, so that you have a full record and evidence of income and expenditure for your annual tax return.

Void periods and rent arrears


DB Roberts aim to keep to the absolute minimum any period between one tenant vacating and the next moving in. This ensures the minimum effect on income and the return on your investment. In the unlikely event of your tenant failing to pay their rent on time, we will work with them to achieve a satisfactory solution as quickly as possible.

Repairs


With DB Roberts as your managing agents, we are there to help should any repairs become necessary during the tenancy - for instance a broken central heating boiler. We have a panel of trusted tradesman, technicians and contractors who provide a prompt response and reliable service; all carry appropriate insurance. Of course, you can use your own tradesman if you prefer.

Financial peace of mind


DB Roberts comply with the strict regulatory requirements of the Royal Institution of Chartered Surveyors to ensure that all client money is absolutely protected. All client funds are held in a ring fenced client account, in addition to which we belong to a Client Money Protection Scheme and carry Professional Indemnity insurance of £2 million. Over 50 years of trading, no client of DB Roberts has suffered a loss of personal funds.

When the tenancy ends


We will carry out a final inspection and compare the condition of the property with the Schedule of Condition we prepared when the tenant first moved in. After discussions with you and your tenant, we will endeavour to resolve any issues and then return the security deposit to the tenant in full, or apportion it as agreed between the parties. In the unlikely event of the matter having to be referred to the TDPS for resolution, our schedule provides the best possible evidence on which the decision will be based

Safety Certificates

Every residential property must by law have safety certificates for the gas and electricity systems, requiring inspections by suitably qualified technicians and renewal on a strict annual basis. There are also legal requirements regarding smoke alarms and fire resisting furnishings. Other requirements place no obligations on landlords as regards the safety of hot water systems. DB Roberts staff can help you ensure that certificates are renewed on time and your property is compliant.

Rent Collection


As managing agents, we collect the rent for each month and within 48 hours of receipt, deduct any costs such as repairs or our fees, before promptly forwarding the net balance direct to your bank account by electronic transfer, which usually only takes 3 days. We automatically email you a monthly statement supported by invoices, so that you have a full record and evidence of income and expenditure for your annual tax return.

Void periods and rent arrears


DB Roberts aim to keep to the absolute minimum any period between one tenant vacating and the next moving in. This ensures the minimum effect on income and the return on your investment. In the unlikely event of your tenant failing to pay their rent on time, we will work with them to achieve a satisfactory solution as quickly as possible.

Repairs


With DB Roberts as your managing agents, we are there to help should any repairs become necessary during the tenancy - for instance a broken central heating boiler. We have a panel of trusted tradesman, technicians and contractors who provide a prompt response and reliable service; all carry appropriate insurance. Of course, you can use your own tradesman if you prefer.

Financial peace of mind


DB Roberts comply with the strict regulatory requirements of the Royal Institution of Chartered Surveyors to ensure that all client money is absolutely protected. All client funds are held in a ring fenced client account, in addition to which we belong to a Client Money Protection Scheme and carry Professional Indemnity insurance of £2 million. Over 50 years of trading, no client of DB Roberts has suffered a loss of personal funds.

When the tenancy ends


We will carry out a final inspection and compare the condition of the property with the Schedule of Condition we prepared when the tenant first moved in. After discussions with you and your tenant, we will endeavour to resolve any issues and then return the security deposit to the tenant in full, or apportion it as agreed between the parties. In the unlikely event of the matter having to be referred to the TDPS for resolution, our schedule provides the best possible evidence on which the decision will be based

Find out more about our fully managed service

We can help you every step of the way!

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