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Full Time Sales Negotiator

Job role

We are looking for a Full Time Sales Negotiator for our busy market leading Telford office. Experience of Estate Agency is preferred but not essential. Candidates should have good IT skills, excellent verbal and written communication, alongside a "can do" attitude and a sense of humour!! Excellent Basic Salary alongside good commission packages are available. Full driving license and own car are essential as is some weekend working.


  • Make every effort to achieve and exceed sales targets.

  • Make every effort to achieve and exceed conveyancing targets.

  • Make every effort to achieve and exceed mortgage appointment targets.

  • Greet customers – both in the branch and over the telephone – in a friendly but professional manner, deal with their enquiries and provide the information they request. Answer the telephone in a prompt, efficient manner following company procedure. Ensure adequate knowledge of telephone system e.g. call forwarding; answering machine; etc. Behave in a customer-focused manner at all times.

  • Develop professional relationship with clients and, where appropriate, continue to offer add-on sales opportunities throughout the relationship with the client to maximise business opportunities across all income streams.

  • Arrange all appointments for valuations, viewings, etc in line with company policy and procedures, using skilful diary management. Follow up as appropriate.

  • Adhere to “perfect viewing” guidelines, ensuring personal health and safety.

  • Communicate and negotiate sales offers, striving to achieve the best possible outcome for our clients. Where necessary, involve a more senior person in negotiations to facilitate achieving a sale e.g. relevant Valuer.

  • Regularly keep in touch with both vendors and purchasers, keeping them updated as to progress on the sale and obtain information from them if necessary to drive the transaction forward.

  • Deal with any issues that may arise during the completion process and proactively problem solve, where possible.

  • Liaise with other parties involved in the sales process up and down the chain, e.g. solicitors, mortgage providers and other estate agents, to facilitate the timely completion of the sale.

  • Ensure that files and PC records are kept up to date at all times, making detailed notes of all activity in a timely manner.

  • Liaise promptly with the branch Administrator/Finance Department to keep them updated on completed contracts, so that invoices can be raised. Alternatively, liaise with the Branch Manager and Senior Sales Negotiator.

  • Follow company policy and procedure in all matters relating to your duties at all times, e.g. handling keys; etc

  • Work closely with other team members, keeping them up-to-date on all matters and also support sister branches within the area, maximising business profitability.

  • Carry out any support/administrative duties that may be required within the office e.g. price changes; window displays; data back-up; etc in a timely manner.

  • Behave in a cost-conscious manner.

  • Be prepared to cover for other branch staff, e.g. during periods of holiday or sickness.

  • Carry out any other reasonable duty of a like nature that may be required from time to time.

The job for you?

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